Privacy Policy

At PETTIME, one of our priorities is the privacy of our customers. This Privacy Policy document contains types of information that are collected and recorded by PETTIME and how we use it. This Privacy Policy is applicable to online customers, not offline customers or other websites. Please do not hesitate to reach out should you require more information about our Privacy Policy.


By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information Collection

Personal information that you are asked to provide, and the reasons you are asked to provide it, will be informed to you at the point we ask you to provide your personal information. If you contact us, we may receive additional personal information such as your name, e-mail address, phone number, message content and/or attachments you may send us, and any other information you may choose to provide. When you register for an account, we may ask for contact information, including items such as your name, company name, address, e-mail address, and phone number.

Information Use

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you e-mails
  • Find and prevent fraud

Cookies and Log Files

PETTIME may use information collected by cookies and log files such as internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks for the purpose of optimizing user experience, analyzing trends, administering the site, tracking users’ movement on the website, gathering demographic information, and advertisements. Please note that PETTIME has no access to or control over these cookies and log files that are used by third-party parties. Cookies and log files are not used to link to any personal information. 

Third-Party Privacy Policies

This Privacy Policy does not apply to other third-party parties, advertisers or websites. Thus, we advise you to consult the respective Privacy Policies. You can choose to disable cookies through your individual browser options. 

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California customers have the right to:

Request that a business that collects their personal information disclose the categories and specific personal information that a business has collected.

Request that a business deletes their personal information that a business has collected.

Request that a business that sells their personal information, not sell their personal information.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us here.

Children’s Information

PETTIME does not knowingly collect any personal information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.


This Privacy Policy may change from time to time; if changes are made they will be posted here. You acknowledge and agree that you have reviewed this Policy and will continue to review our website to be aware of any modifications. This policy was most recently modified on September 16, 2021.